Terms and Conditions – v17 Sarah Kobak Edelsmid 15-01-2019

1) Order: After receipt of payment, your order will be processed. You will receive a message when your order has been shipped.

2) Payment: You can pay me in different ways, using Ideal, PayPal, credit card or bank transfer. When you pick up your order at the studio, you can pay in cash or PIN. All prices include 21% VAT.

3) Shipping: Your order will be sent by registered mail. The costs depend on the country to which the package must be sent. No shipping costs will be charged for order above € 500.00. (ONLY IN THE NETHERLANDS!) Of course, you can also pick up your order free of charge in the studio.

4) Delivery times: The delivery time may differ per item. Jewellery that is in stock will be shipped as soon as possible after receipt of payment but within 30 days. If the jewellery has to be made to measure, it has a longer delivery time. We will inform you of the delivery time.

5) Cancel: If you want to change or cancel the order, you must do so as soon as possible. Please do this by e-mail or by telephone (number +31628610520). It is only possible to change or cancel your order if it has not yet been sent. Jewellery that is or has been made especially for you cannot be cancelled or exchanged.

6) Exchange or return: The jewellery is made with great attention and care. If you are nevertheless not satisfied with your purchase, you can return it within 14 days of receipt, unworn and undamaged in the original packaging with the unbroken label still attached.

Jewellery that is or has been made especially for you cannot be cancelled or exchanged. Return shipments must be made known in advance via info@sarahkobak.nl

The costs of the return shipment are for your account. Send the package by registered post with the accompanying invoice to: S.Kobak, Meester Nelissenstraat 33, 7156 MB Beltrum, the Netherlands (DO NOT state words such as goldsmith, jeweller, goldsmith or jewellery in the address or on the packaging).

You can only exchange or return items purchased from the webshop. You will receive the purchase amount, including the shipping costs, refunded to your account within 14 days after return.

7) Disclaimer: All prices and information on this site are subject to errors and changes.
Sarah Kobak Edelsmid makes every effort to ensure that the information she offers on this site is as complete and accurate as possible. All information is subject to price changes, typos, mistakes and market developments.

Sarah Kobak Edelsmid
Meester Nelissenstraat 33
7156 MB Beltrum
Phone number: +31628610520
Email: info@sarahkobak.nl
Chamber of Commerce: 34279317 VAT ID: NL001997787B07

Opening hours studio:

  • open by appointment

Would you like to visit? Please contact Sarah to make an appointment.